Voya Services Company 401(k) Plan: Login, Facts & Contact Information

Voya Services Company 401(k) Plan Facts

Plan name
VOYA 401(K) SAVINGS PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
VOYA SERVICES COMPANY
Participants
13,257 (7,442 active employees)
Former employees with a balance
5,604
Plan assets
$2,745,102,509 at Dec 31, 2024
Average account balance
$215,387 across 12,745 accounts
Employer contributions
$48,418,541 in plan year 2024 (32% of all contributions)
Recordkeeper
Voya Retirement Insurance & Annuity
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2001
✓ Employer contributions— Automatic enrollment— Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Aug 26, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $149.2 million went into the plan in contributions, $48.4 million of it from the employer (32%).
  • $235.4 million was paid out to participants.
  • Investment and other income added $367.0 million.
  • Administrative expenses were $4,697, about $0 per account.

How the Voya Services Company 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
201911,619$1.92 billion$33.7 million$135.9 million
202011,630$2.23 billion$35.4 million$118.3 million
202111,696$2.44 billion$34.6 million$192.0 million
202211,511$2.02 billion$37.6 million$126.7 million
202311,895$2.34 billion$40.8 million$180.1 million
202413,257$2.75 billion$48.4 million$235.4 million

Voya Services Company 401(k) Contact Information

Phone
800-555-1899
Mailing address
5780 POWERS FERRY ROAD NORTHWEST, ATLANTA GA 303274349
Plan sponsor
VOYA SERVICES COMPANY
Employer identification number (EIN)
52-1317217
Plan number
002

Questions about the Voya Services Company 401(k)

Does Voya Services Company contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $48.4 million, 32% of all contributions.

Does the Voya Services Company 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Voya Services Company 401(k) plan?

13,257 participants at the start of plan year 2024, 7,442 of them active employees, and 5,604 former employees who still had money in the plan.

What is the average 401(k) balance at Voya Services Company?

About $215,387 per account: $2.75 billion in plan assets across 12,745 accounts with a balance at the end of plan year 2024.

Who manages the Voya Services Company 401(k) accounts?

Voya Financial (listed on the filing as VOYA RETIREMENT INSURANCE & ANNUITY) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Voya Services Company. How do I access my 401(k)?

Your account stays with Voya Financial after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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