Zara Usa, Inc. 401(k) Plan: Login, Facts & Contact Information

Zara Usa, Inc. 401(k) Plan Facts

Plan name
ZARA USA & RELATED COMPANIES 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
ZARA USA, INC.
Participants
4,173 (3,244 active employees)
Former employees with a balance
1,141
Plan assets
$52,751,333 at Dec 31, 2024
Average account balance
$13,491 across 3,910 accounts
Employer contributions
$2,997,980 in plan year 2024 (31% of all contributions)
Recordkeeper
John Hancock
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Feb 1, 2011
✓ Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Dec 16, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $9.70 million went into the plan in contributions, $3.00 million of it from the employer (31%).
  • $7.29 million was paid out to participants.
  • Investment and other income added $4.64 million.
  • Administrative expenses were $256,884, about $66 per account.

How the Zara Usa, Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20192,965$26.5 million$2.10 million$2.67 million
20203,257$33.2 million$1.84 million$3.72 million
20213,199$41.3 million$1.81 million$3.81 million
20222,764$36.2 million$1.47 million$3.92 million
20233,843$46.0 million$3.22 million$6.09 million
20244,173$52.8 million$3.00 million$7.29 million

Zara Usa, Inc. 401(k) Contact Information

Phone
212-355-1415
Mailing address
500 FIFTH AVENUE SUITE 400, NEW YORK NY 10110
Plan sponsor
ZARA USA, INC.
Plan administrator
MERCER INVESTMENTS, LLC
Employer identification number (EIN)
13-3471788
Plan number
001

Questions about the Zara Usa, Inc. 401(k)

Does Zara Usa, Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $3.00 million, 31% of all contributions.

Does the Zara Usa, Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Zara Usa, Inc 401(k) plan?

4,173 participants at the start of plan year 2024, 3,244 of them active employees, and 1,141 former employees who still had money in the plan.

What is the average 401(k) balance at Zara Usa, Inc?

About $13,491 per account: $52.8 million in plan assets across 3,910 accounts with a balance at the end of plan year 2024.

Who manages the Zara Usa, Inc 401(k) accounts?

John Hancock is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Zara Usa, Inc. How do I access my 401(k)?

Your account stays with John Hancock after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

Related Companies
Headquarter: 1122 TAYLOR ST., ZANESVILLE, OH, 43701
Headquarter: 3000 POINT TOWNSHIP DRIVE, NORTHUMBERLAND, PA, 17857
Headquarter: 2999 WILDWOOD PARKWAY, ATLANTA, GA, 30339
Headquarter: 4000 EAST SKY HARBOR BLVD, PHOENIX, AZ, 85034
Headquarter: P.O. BOX 132160, DALLAS, TX, 753132160