Zoom Video Communication Inc 401(k) Plan: Login, Facts & Contact Information

Zoom Video Communication Inc 401(k) Plan Facts

Plan name
ZOOM VIDEO COMMUNICATIONS, INC. 401K PROFIT SHARING PLAN TRUST
Plan type
401(k) and profit sharing
Plan sponsor
ZOOM VIDEO COMMUNICATIONS, INC.
Participants
4,952 (3,593 active employees)
Former employees with a balance
1,371
Plan assets
$378,983,742 at Dec 31, 2024
Average account balance
$77,756 across 4,874 accounts
Employer contributions
$9,822,308 in plan year 2024 (12% of all contributions)
Recordkeeper
Fidelity Investments Institutional
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jan 1, 2012
— Employer contributions✓ Automatic enrollment✓ Default investment for undecided participants✓ Participants choose their own investments✓ Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 14, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $80.4 million went into the plan in contributions, $9.82 million of it from the employer (12%).
  • $32.4 million was paid out to participants.
  • Investment and other income added $49.1 million.
  • Administrative expenses were $415,586, about $85 per account.

How the Zoom Video Communication Inc 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20191,029$28.9 million$230$921,177
20201,450$64.5 million$1,058$2.09 million
20212,674$138.7 million$4,201$5.99 million
20224,134$179.9 million$4.72 million$11.6 million
20235,245$282.3 million$14.6 million$23.8 million
20244,952$379.0 million$9.82 million$32.4 million

Zoom Video Communication Inc 401(k) Contact Information

Phone
408-250-9286
Mailing address
55 ALMADEN BLVD. SUITE 600, SAN JOSE CA 95113
Plan sponsor
ZOOM VIDEO COMMUNICATIONS, INC.
Employer identification number (EIN)
61-1648780
Plan number
001

Questions about the Zoom Video Communication Inc 401(k)

Does Zoom Video Communication Inc contribute to the 401(k)?

The plan does not report an employer matching arrangement on its Form 5500. It did report $9.82 million in employer contributions for plan year 2024.

Does the Zoom Video Communication Inc 401(k) have automatic enrollment?

Yes. The plan reports automatic enrollment of eligible employees.

How many people are in the Zoom Video Communication Inc 401(k) plan?

4,952 participants at the start of plan year 2024, 3,593 of them active employees, and 1,371 former employees who still had money in the plan.

What is the average 401(k) balance at Zoom Video Communication Inc?

About $77,756 per account: $379.0 million in plan assets across 4,874 accounts with a balance at the end of plan year 2024.

Who manages the Zoom Video Communication Inc 401(k) accounts?

Fidelity NetBenefits (listed on the filing as FIDELITY INVESTMENTS INSTITUTIONAL) is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Zoom Video Communication Inc. How do I access my 401(k)?

Your account stays with Fidelity NetBenefits after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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