Helpside Inc. 401(k) Plan: Login, Facts & Contact Information

Helpside Inc. 401(k) Plan Facts

Plan name
HELPSIDE INC. 401(K) PLAN
Plan type
401(k) with employer contributions and profit sharing
Plan sponsor
HELPSIDE INC.
Participants
11,702 (9,010 active employees)
Former employees with a balance
2,328
Plan assets
$233,939,411 at Dec 31, 2024
Average account balance
$29,586 across 7,907 accounts
Employer contributions
$10,851,912 in plan year 2024 (27% of all contributions)
Recordkeeper
National Benefit Services, Llc
Plan year
Jan 1, 2024 – Dec 31, 2024
Plan established
Jul 1, 1990
✓ Employer contributions— Automatic enrollment— Default investment for undecided participants✓ Participants choose their own investments— Self-directed brokerage window✓ Profit sharing— Company stock (ESOP)

Source: Form 5500 for plan year 2024 (Jan 1, 2024 – Dec 31, 2024), filed Oct 15, 2025. Public filing with the U.S. Department of Labor.

Money in and out in plan year 2024

  • $40.8 million went into the plan in contributions, $10.9 million of it from the employer (27%).
  • $23.7 million was paid out to participants.
  • Investment and other income added $28.4 million.
  • Administrative expenses were $2.10 million, about $265 per account.

How the Helpside Inc. 401(k) changed, 2019–2024

Plan yearParticipantsPlan assetsEmployer contributionsBenefits paid
20199,032$106.3 million$5.28 million$9.74 million
20209,368$143.3 million$6.08 million$11.0 million
202110,044$177.2 million$7.34 million$12.7 million
202211,244$157.9 million$8.56 million$12.7 million
202312,500$197.9 million$9.20 million$20.6 million
202411,702$233.9 million$10.9 million$23.7 million

Helpside Inc. 401(k) Contact Information

Phone
800-748-5102
Mailing address
395 WEST 600 NORTH, LINDON UT 840421330
Plan sponsor
HELPSIDE INC.
Plan administrator
NATIONAL BENEFIT SERVICES, LLC
Employer identification number (EIN)
87-0476353
Plan number
333

Questions about the Helpside Inc. 401(k)

Does Helpside Inc contribute to the 401(k)?

Yes. The plan reports an employer contribution arrangement. In plan year 2024 the employer contributed $10.9 million, 27% of all contributions.

Does the Helpside Inc 401(k) have automatic enrollment?

No. The plan does not report automatic enrollment; employees enroll themselves.

How many people are in the Helpside Inc 401(k) plan?

11,702 participants at the start of plan year 2024, 9,010 of them active employees, and 2,328 former employees who still had money in the plan.

What is the average 401(k) balance at Helpside Inc?

About $29,586 per account: $233.9 million in plan assets across 7,907 accounts with a balance at the end of plan year 2024.

Who manages the Helpside Inc 401(k) accounts?

NATIONAL BENEFIT SERVICES, LLC is the plan's recordkeeper, which is where participants log in to see their balance.

I no longer work at Helpside Inc. How do I access my 401(k)?

Your account stays with NATIONAL BENEFIT SERVICES, LLC after you leave, so you can log in with the same credentials. If your balance was small, the plan may have rolled it into an IRA in your name. If you can't find it, Beagle can locate it for you.

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