401(k) Tips

AT&T 401(k)

Learn how the AT&T 401(k) plan works, including eligibility requirements, employee contributions, employer match, withdrawals, and 401(k) loans.

4 min read

Planning for retirement is an important part of financial wellness, and AT&T offers a range of retirement benefits including a 401(k) plan to help employees save for retirement. Whether you are a current employee or a former employee considering your retirement options, you should understand how the AT&T 401(k) plan works.

New full-time employees are eligible to enroll in the AT&T 401(k) plan after completing three months of service. However, if you are a variable employee, you must complete one year of service and attain age 21 to be eligible to enroll. Employees are also eligible to receive a company match, but they must complete one year of service. 

AT&T 401k provider

The AT&T 401(k) plan, also known as the AT&T Retirement Savings Plan, is administered by Fidelity Investments, one of the largest financial services providers in the United States.

As of 2024, Fidelity managed over 48 million retirement accounts and had $14.1 trillion in assets under administration. Enrolled AT&T employees get access to a wide selection of investment options and retirement tools to help them manage their retirement savings.

AT&T 401k login

AT&T employees can access their 401(k) accounts on the Fidelity website. To log into your account, you must enter your username and password. If you are unable to access your 401(k) account, you can reset your password using the “forgot username or password” feature or contact Fidelity customer service for assistance.

If you are new to Fidelity NetBenefits, you must register as a new user using your AT&T employment information to access your 401(k) account.

Once logged in to your 401(k) account, you can check your 401(k) account balance, adjust your contribution rate, request a 401(k) loan, request withdrawals, change beneficiaries, and update your personal information.

AT&T 401k match

AT&T offers generous 401(k) matching contributions to help employees grow their retirement savings. The company matches 80% of an employee's basic contribution, up to 6% of the eligible compensation. Employees become eligible to receive the employer match after completing one year of service.

For managers, the basic contribution is the first 6% of their eligible pay, and AT&T matches the contributions at the same 80% rate. To take advantage of the full employer match, employees must contribute at least 6% of their eligible pay.

AT&T 401k customer service

If you need help with your AT&T 401(k) account, contact Fidelity customer service at 800-835-5095 from Monday to Friday 8.30 am to 12.00 am EST. There are no weekend hours.

AT&T 401k loan

Eligible AT&T employees can take a 401(k) loan against their retirement savings. Generally, employees can borrow the lesser of 50% of their vested 401(k) balance, or a maximum of $50,000. The repayment period ranges from 1 to 5 years, but it can be longer if you are taking a residential 401(k) loan. 401(k) loans are repaid with interest, usually made through payroll deductions.

AT&T 401k after termination

If you have terminated employment with AT&T, you have several options with your 401(k) plan. You can leave the 401(k) money in the AT&T plan if you meet the minimum balance requirements, or roll it over to an IRA or new employer’s 401(k) plan.

You can also withdraw funds from your 401(k) plan, but the withdrawal will be subject to income taxes and potential penalties. However, if you retire at age 55, you can make penalty-free withdrawals, but you will still owe income taxes at your tax bracket.

AT&T 401k withdrawal

Depending on your age and employment status, withdrawals from your AT&T account may be subject to income taxes and penalties. If you are younger than 59 ½ and still employed at AT&T, you will be allowed to make in-service withdrawals of your after-tax contributions and rolled-over contributions.

However, once you attain age 59 ½, you will be allowed to take penalty-free withdrawals; you will still be required to pay income taxes on the distribution. AT&T 401(k) plan participants can make partial and lump sum withdrawals; non-managers can make up to four partial distributions per year, while non-managers can make up to eight partial distributions per year.

AT&T 401k early withdrawal

In some situations, you may be allowed to make an early withdrawal from your AT&T 401(k) account. If you are facing an immediate and heavy financial need, you can request a hardship withdrawal before age 59 ½.

Some circumstances that qualify for hardship withdrawals include medical expenses, post-secondary education expenses, preventing eviction or foreclosure, etc. These withdrawals are limited to the amount needed to satisfy the financial need.

AT&T 401k rollover form

If you want to roll over your AT&T 401(k) funds to another retirement plan such as an IRA or new employer’s 401(k) plan, you will need to request and fill out a rollover form. You can obtain a rollover form by logging into your 401(k) account on the AT&T website or contacting Fidelity customer service for assistance. The rollover form allows you to transfer funds to another retirement plan while maintaining the fund's tax-deferred status.

AT&T 401k account number

The AT&T 401(k) account number is provided by Fidelity, and you can find it by logging into your 401(k) account on the Fidelity website or by checking your 401(k) statements. If you still can't find your 401(k) account number, contact Fidelity customer service for assistance.

AT&T 401k phone number

If you need help with your AT&T 401(k) plan, contact Fidelity customer service at 800-835-5095 from Monday to Friday 8.30 AM to 12.00 AM EST. You can also contact your benefits department for assistance with your 401(k) plan.

AT&T 401k administrator

The plan administrator is Paul W. Stephens. You can contact the plan administrator for official inquiries at 210-351-3333 or write to the following address: P.O. Box 132160, Dallas, TX 75313-2160.

AT&T 401k eligibility

If you are a full-time employee, you will be eligible to participate in the AT&T 401(k) plan once you have completed 3 months of service. You can join the 401(k) plan on the first day of each month after you have completed 3 months of service. If you are a variable employee, you become eligible to participate in the AT&T 401(k) plan once you complete one year of service, reach age 21, and reach the entry date while still employed.

AT&T 401k vesting

Your contributions and earnings on the contributions made to the AT&T 401(k) plan are fully vested at all times. However, employer matching contributions are subject to a 3-year vesting period. So, if you leave the company before completing 3 years of service, you may forfeit part or all of the employer matching contributions.

AT&T 401k app

You can use the Fidelity NetBenefits app to manage your 401(k) funds. The app is available for both iOS and Android devices and can be downloaded from the App Store and Google Play Store. You can use the app to view your account balances, monitor investments, initiate withdrawals, and track your retirement savings progress.

AT&T 401k summary plan description

The AT&T summary plan description (SPD) outlines how the AT&T 401(k) plan works, including eligibility requirements, contribution limits, loan provisions, investment options, 401(k) loans, and withdrawals. Plan participants can request a copy of the SPD by logging into their 401(k) account on the Fidelity website or contacting the benefits department.